SHIPPING & RETURNS

Welcome to Arf & Win

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We want you to be happy with your purchase so please let us know if it's not perfect and we'll do everything we can to make it better!

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RETURNS POLICY 

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging.

 

To start a return, you can contact us at arfandwin@yahoo.com. We’ll send instructions on how and where to send your package. Please note that if your country of residence is not United Kingdom, shipping your goods may take longer than expected. You can always contact us for any return questions at arfandwin@yahoo.com. Damages and Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can make it right.  Unfortunately, we cannot accept returns on sale items or gift cards.

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Once we have received your return we will automatically refund onto your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at arfandwin@yahoo.com.